professional
career
- AXA Group Operations (via R Systems Consulting) — IT Infrastructure Project Manager (Contract) (Nov 2022–present)
- Etiqa – Maybank Ageas Holdings Bhd — Transformation Manager (Apr 2022–Nov 2022)
- UOB Bank — Project Manager (Contract) (Dec 2021–Apr 2022)
- IBM Client Innovation Center — Project Manager (Jan 2015–May 2021)
- Caps Australia (M) Sdn. Bhd. — Project Manager (May 2011–Jan 2015)
- UMW Corporation — Technical Development Executive (Dec 2010–Apr 2011)
- Matrix Cooling (M) Sdn. Bhd. — Lead Project Engineer (Aug 2008–Dec 2010)
- Nitto Denko Electronics (M) Sdn. Bhd. — Project Engineer (Apr 2007–Aug 2008)
- TM Usahajaya Sdn. Bhd. — Technician (Part-time) (Dec 2006–Apr 2007)
- Shin Etsu Handotai Sdn. Bhd. — Trainee (Internship) (Apr 2006–Jun 2006)
skills
- Project & Delivery Management: Cloud migration & modernization, IT infrastructure delivery, Vendor & stakeholder management, Budget & cost management (up to AUD 1.5M), Risk assessment & mitigation, Change & release management, Cross-functional team leadership, SDLC & Agile methodologies, Project governance & reporting
- Cloud & Virtualization: Microsoft Azure, Citrix (on-prem & cloud), VMware, Hyper-V, Proxmox, Virtual machine management
- Operating Systems & Infrastructure: Windows Server, Red Hat Linux, Ubuntu, macOS, Cisco ACI Fabric, ADVA DWDM, VLANs / DNS, Data center cabling infrastructure, SAN migration & storage management
- Databases, Security & ITSM: MySQL / database administration, Qualys, QRadar, ServiceNow, Jira, Confluence, SharePoint, MS Teams, Power BI
- Development & Automation: PHP, HTML/CSS, JavaScript, VBA, REST APIs, System integration, Ansible, Terraform, Kubernetes, CI/CD pipelines
- Engineering & CAD: SolidWorks, Autodesk Fusion 360, AutoCAD, Pro/Engineer, Microsoft Project
- Design, Prototyping & Proof of Concept: Mechanical CAD design & 3D printing (SolidWorks, Fusion 360), Software proof-of-concept builds — from idea to a working self-hosted tool, Rapid prototyping for maker projects (ESP32, Arduino)
- Self-Hosting & Local AI: Ollama / local LLMs, Docker, Cloudflare Tunnel
notable experience
Plain-language explainers for a few things mentioned on the career pages, for anyone not familiar with the jargon.
- IFRS 17
- A major global accounting standard for insurance contracts (effective 2023) that overhauled how insurers measure and report insurance liabilities. Implementing it is a large, cross-functional project touching Actuarial, Finance, and IT. see the project →
- Citrix-to-Azure Cloud Migration
- Moving a Citrix virtual desktop (VDI) environment from on-premises servers to a cloud-hosted version running on Microsoft Azure — retiring physical VDI infrastructure in favor of desktops delivered as a cloud service. see the project →
- SAN & LUN Migration
- SAN (Storage Area Network) is a dedicated high-speed network connecting servers to shared storage. A LUN (Logical Unit Number) is an individually addressable "slice" of storage carved out of that pool. Migrating thousands of LUNs between storage controllers, usually with systems still live, is high-stakes work — a storage outage cascades to everything connected to it. see the project →
- ADVA DWDM Appliances
- DWDM (Dense Wavelength Division Multiplexing) is networking hardware that lets many independent data signals travel down a single fiber-optic cable at once, each on its own wavelength — dramatically increasing the bandwidth one fiber link can carry. ADVA is one of the vendors making this equipment, commonly used to link data centers together at high speed over long distances. see the project →
- ServiceNow
- A cloud-based IT service management (ITSM) platform used for tracking incidents, change requests, and service catalog items — the system of record for "who requested what, who approved it, and what happened" across a large IT organization. see the project →
- Kubernetes
- A container orchestration platform — it runs applications packaged as containers across a cluster of machines, automatically handling scaling, restarts, and rollouts. Part of the modern cloud infrastructure toolkit alongside Terraform, used for deploying and managing containerized workloads.